Eva Bittner is a Full Professor of Information Systems and Head of the Research Group Human-Centered Information Systems Engineering at the University of Zurich. She joined UZH in February 2026.

Prior to joining UZH, she was an Assistant Professor (until 2021) and subsequently a Full Professor (2021–2026) of Information Systems and Socio-Technical Design at the Department of Informatics, University of Hamburg, Germany.

Eva Bittner is a member of Germany’s Platform Learning Systems expert group on the future of work and human–machine interaction. Her research has been published in leading journals and conferences, including the Journal of Management Information Systems (JMIS), Business & Information Systems Engineering (BISE), Information & Management (I&M), and the Journal of Information Systems Education (JISE).

Her research interests span Collaboration Engineering, Human–Machine Collaboration and Hybrid Intelligence, Knowledge Work and Knowledge Management, IT Innovation Management, and Co-Creation and Social Innovation. In particular, her work focuses on the socio-technical design of collaboration processes, practices, and tools for knowledge-intensive work using modern information and communication technologies, including generative AI. She studies how AI-based systems can augment human creativity and problem-solving in complex real-world contexts, while also examining social, cognitive, and ethical implications as well as unintended side effects of human–AI collaboration. Application domains range from human–AI dyads and small teams to crowd-based collaboration in organizations and public-sector contexts, such as customer service, innovation, software development, education, citizen participation, and smart cities.