Claudia Pletscher is a member of the extended Executive Board of Swiss Post and heads the Development and Innovation division, which focuses on the development and operation of new digital business models and the digital transformation of Swiss Post at the interface of the physical and digital worlds.
Her professional experience lies in the development and management of digital topics in an international environment. For a global technology company, she was responsible for customer transformation issues at European level for several years. Claudia Pletscher holds a Master of Law from the University of Berne and an MBA from Henley University of Reading (UK). In addition to her work in the Group, she is a board member of digital organisations and a member of the board of directors of the SwissSign Group, which she co-founded.